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Contact

HERE TO HELP

CONTACT

MOST QUESTIONS HAVE A QUICK ANSWER

Before you write to us, check the FAQ's, chances are it's already there.

READ THE FAQ's

Ways to reach us

Get in touch

General enquiries & bookings

0419 588 712

info@melbournestar.com.au

Reach out any time. If our team can’t answer straight away, our AI assistant takes the details, logs your enquiry and makes sure it gets to the right person, so nothing slips through.

Customer service hours

Monday to Friday, 10am to 5pm

Weekends & public holidays, 10am to 4pm

Our AI assistant is here outside these hours, day or night.

Groups & Schools

Excursions, clubs and groups of 12+.

schools@melbournestar.com.au

Corporate & Events

Functions, private hire and takeovers.

info@melbournestar.com.au

Media & Partnerships

Press, filming and collaborations.

marketing@melbournestar.com.au

Careers

Join the team.

info@melbournestar.com.au

PLAN YOUR VISIT

Find us in Docklands

Melbourne Star

101 Waterfront Way, Docklands, VIC 3008

GETTING HERE

  • Free City Circle tram to Docklands
  • 10 minutes from Southern Cross Station
  • On-site parking at The District Docklands
Get directions →
Our location map

Your Feedback

Tell us how we did

Compliment, suggestion or complaint, we want to hear it. Every piece of feedback is read, treated in confidence, and helps us make the next visit better.

What happens next

We’ll acknowledge your feedback within 5 business days and aim to respond within 20.

The Melbourne Star at dusk